Episode 10

full
Published on:

4th Dec 2023

How To Make Equitable Feedback A Catalyst for Innovation w/ Ollie Lingwood-Craddock

Work With Amy Elevate Your Life With The SQ21 Assessment Join me, Amy Lynn Durham, with Ollie Lingwood-Craddock where we unravel the dynamics of building an equitable feedback culture that propels innovation.

In this episode, we explore the inspiration behind "Rungway" and dive deep into creating a psychologically safe environment for giving and receiving feedback.

Explore the inner workings required for leaders to maintain openness to feedback, fostering a culture of continuous improvement. What to anticipate:

  • Inspiration behind "Rungway"
  • Providing feedback in a psychologically safe manner
  • Diverse approaches for leaders to seek feedback
  • Navigating change in the feedback process
  • Ensuring safety in providing and receiving feedback
  • Alternative approaches to the "my door is always open" approach
  • Creating channels for comfortable feedback and idea sharing
  • Knowing what's going wrong as a leader and taking action
  • Inner work for leader's openness to feedback

If you love the episode, please leave a 5-star review on Apple podcast or Spotify, and don't forget to subscribe so you can stay up to date on any future episodes! Quote "You don't hear the real truth from people because people either don't engage at all, or they feel that they can't, they aren't fully safe so they can't share everything" - Ollie Lingwood-Craddock

Connect with Ollie Lingwood-Craddock: Website: https://rungway.com/LinkedIn: https://www.linkedin.com/in/craddocko/?originalSubdomain=uk Ollie Lingwood-Craddock is a passionate leader with a focus on growth through people. With extensive experience in scaling SaaS business models, B2B revenue growth, talent/learning/edtech sector knowledge, content development, and subscription business growth, Ollie is a sought-after speaker and thought leader in the industry.

As the CEO of Rungway, Ollie is at the forefront of employee listening platforms that guide constructive conversations, enable stronger connections with leadership, and accelerate employee-based decision-making. With over 100,000 employees worldwide using the platform, Rungway is changing the way organizations manage change by providing a continuous feedback loop that fosters a psychologically safe environment for employees to speak up and contribute to creating a more open and inclusive culture.

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About the Podcast

Create Magic At Work®
Spiritual Intelligence, Conscious Leadership, and the Future of Work
Create Magic At Work® is a leadership podcast exploring spiritual intelligence, conscious leadership, and the future of work. Through conversations with visionary leaders, coaches, authors, and entrepreneurs, the show examines how leaders can navigate uncertainty, cultivate self awareness, and create workplaces that are both high performing and deeply human.

Many episodes explore themes such as transformational leadership, intuition in decision making, organizational change, and the inner work required to lead well. The show also introduces frameworks rooted in spiritual intelligence, including SQ21, the Archetypes of Change, and the Edgewalker philosophy. These perspectives help listeners understand how people respond to transformation and support leaders in walking the edge into quantum leadership, where business decisions ripple outward for the greater good.

Listeners of Create Magic At Work® are leaders who want to edgewalk rather than sleepwalk through their work and life. They want to bring their full selves into the spaces they inhabit, including their spirituality from a faith neutral lens. Many are founders, coaches, and professionals seeking deeper meaning in their work and lives.

If you care about leadership that blends strategy, spiritual intelligence, and the courage to walk the edge during times of change, you're in the right place.

About your host

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Amy Lynn Durham

Amy Lynn Durham is the founder of the executive coaching firm Create Magic At Work® and Magic Thread Media™, a curated boutique podcast network of conscious voices. She is an executive coach and leadership advisor who works with senior leaders and organizations navigating complex change.

A former corporate executive turned executive coach, Amy blends grounded business experience with a deeper exploration of spiritual intelligence and quantum leadership. Her work helps leaders expand beyond traditional leadership models to consider the ripple effects of their decisions on people, culture, and the future.

Amy believes magic at work is not a metaphor. It emerges when leaders go beyond emotional intelligence and cultivate spiritual intelligence, learning to lead from their higher selves rather than from their ego. Through her work, she helps leaders develop the awareness and presence needed to make wise, compassionate decisions even when under pressure while maintaining inner peace.

She is the host of the globally recognized Create Magic At Work® podcast, where she interviews visionary leaders, authors, and change makers exploring spiritual intelligence, conscious leadership, and the future of work. The show often features what Amy calls “voices from the edge” — leaders and thinkers who challenge conventional ideas about leadership and human potential.

Amy is also the author of Create Magic At Work® and Creating Career Magic: A Daily Prompt Journal, and is a sought-after speaker and podcast guest known for bridging modern business challenges with spiritual intelligence, relational wisdom, and practical leadership insight.

Across all of her work, Amy’s mission is to help leaders make wise, compassionate decisions even under stress while envisioning workplaces where people and performance thrive together.

UC Berkeley Certified Executive Coach • ICF Certified Coach • Certified Spiritual Intelligence Coach (SQ21) • Archetypes of Change Facilitator • Edgewalker Facilitator