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Published on:

3rd Apr 2023

When Over-Efficiency Holds Back Progress w/ Norman Wolfe

Join me, Amy Lynn Durham, with Norman Wolfe, a fellow SQ 21 Certified Coach, Founder and CEO of Quantum Leaders, and a leading voice in bringing about the transformation of the core paradigm of business. In this episode, we discuss extensively how a leader relates to a parent that can develop and nurture the capabilities of others in a compassionate way to build the confidence needed to succeed. Furthermore, by ensuring we allow the growth of turning mistakes and life experiences into learning and teachable opportunities, we can build trust within our teams. Confidence will enable open-minded, innovative opportunities to grow for all. Today on Create Magic At Work®:

  • The evolution of Quantum Leadership
  • How To Delegate as a leader
  • Compassionate leadership to inspire a positive response
  • Accepting mistakes as growth opportunities
  • How to maintain a proper balance between efficiency and chaos.

Norman is a 15-year veteran of Hewlett Packard, has lead companies large and small, been a public company director, and has over 30 years consulting and mentoring leaders in a wide range of industries.

He is the author of The Living Organization, an application of the core principles of how the world works, to how organizations and individuals create their results. It is a new way of thinking and being that can create extraordinary positive impact for an organization and society.

Connect with Norman:

Quantum Leaders:

Norman's Book - The Living Organization:

Quote "Compassion means to suffer together. Com means together. Passion, suffer. That's where the root of that word comes from. So being compassionate has that sense of, yeah, I know it really feels shitty. I've been there, done that. What are we learning from it? How can we expand our awareness, our consciousness, our ability to grow?" - Norman Wolfe

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About the Podcast

Create Magic At Work®
Spiritual Intelligence, Conscious Leadership, and the Future of Work
Create Magic At Work® is a leadership podcast exploring spiritual intelligence, conscious leadership, and the future of work. Through conversations with visionary leaders, coaches, authors, and entrepreneurs, the show examines how leaders can navigate uncertainty, cultivate self awareness, and create workplaces that are both high performing and deeply human.

Many episodes explore themes such as transformational leadership, intuition in decision making, organizational change, and the inner work required to lead well. The show also introduces frameworks rooted in spiritual intelligence, including SQ21, the Archetypes of Change, and the Edgewalker philosophy. These perspectives help listeners understand how people respond to transformation and support leaders in walking the edge into quantum leadership, where business decisions ripple outward for the greater good.

Listeners of Create Magic At Work® are leaders who want to edgewalk rather than sleepwalk through their work and life. They want to bring their full selves into the spaces they inhabit, including their spirituality from a faith neutral lens. Many are founders, coaches, and professionals seeking deeper meaning in their work and lives.

If you care about leadership that blends strategy, spiritual intelligence, and the courage to walk the edge during times of change, you're in the right place.

About your host

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Amy Lynn Durham

Amy Lynn Durham is the founder of the executive coaching firm Create Magic At Work® and Magic Thread Media™, a curated boutique podcast network of conscious voices. She is an executive coach and leadership advisor who works with senior leaders and organizations navigating complex change.

A former corporate executive turned executive coach, Amy blends grounded business experience with a deeper exploration of spiritual intelligence and quantum leadership. Her work helps leaders expand beyond traditional leadership models to consider the ripple effects of their decisions on people, culture, and the future.

Amy believes magic at work is not a metaphor. It emerges when leaders go beyond emotional intelligence and cultivate spiritual intelligence, learning to lead from their higher selves rather than from their ego. Through her work, she helps leaders develop the awareness and presence needed to make wise, compassionate decisions even when under pressure while maintaining inner peace.

She is the host of the globally recognized Create Magic At Work® podcast, where she interviews visionary leaders, authors, and change makers exploring spiritual intelligence, conscious leadership, and the future of work. The show often features what Amy calls “voices from the edge” — leaders and thinkers who challenge conventional ideas about leadership and human potential.

Amy is also the author of Create Magic At Work® and Creating Career Magic: A Daily Prompt Journal, and is a sought-after speaker and podcast guest known for bridging modern business challenges with spiritual intelligence, relational wisdom, and practical leadership insight.

Across all of her work, Amy’s mission is to help leaders make wise, compassionate decisions even under stress while envisioning workplaces where people and performance thrive together.

UC Berkeley Certified Executive Coach • ICF Certified Coach • Certified Spiritual Intelligence Coach (SQ21) • Archetypes of Change Facilitator • Edgewalker Facilitator